Welcome to Grand Reserve of Naperville

Oluwasola Omotola

Stars: 5

Excellent process with extremely helpful and professional staff.

Apr 19, 2024

Brittany Lobrano

Stars: 5

Apr 17, 2024

Amlan Dutta

Stars: 5

Apr 06, 2024

Javohir Joker

Stars: 5

Apr 01, 2024

George Villega

Stars: 5

Professional, friendly and thorough

Mar 25, 2024

Ronda Pecaric

Stars: 5

Maintenance, Lonnie is great! He always does a wonderful Job and is very pleasant polite and professional! Kudos to Lonnie!

Mar 22, 2024

Erica Ramsey

Stars: 5

Mar 20, 2024

Otabek Fayz

Stars: 5

Feb 25, 2024

Nisha Abrol

Stars: 5

Israel and his colleague did a fabulous job and helped fix all pending issues super fast

Feb 16, 2024

Zachary Casavant

Stars: 5

Feb 13, 2024

Susan McGee

Stars: 5

Lonnie is always professional, kind & all around awesome!!! Was in & out without a trace he was here except my drains drain now. Thank you Lonnie! Always appreciate your time & expert assistance!!!!

Feb 07, 2024

Horacio Herrejon

Stars: 5

Jan 28, 2024

Adam Chellberg

Stars: 5

Very quick response and the tech was very polite. I am always very pleased with the service team, I can’t compliment them enough!

Jan 19, 2024

Carrie Jo Snyder

Stars: 4

I'm really grateful to be a Grand Reserve resident. They provide so many amenities, have kind office staff, amazing maintenance crew, and a great community of other residents. While the monthly rates are high, there is no price tag for the safety I feel here. Summer is a favorite time for days at the pool. Clubhouse rentals have been nice for family gatherings. Grand Reserve's central location is also close to shopping, food, fun, and more!

Jan 03, 2024

Jerry Reiss

Stars: 5

Dec 27, 2023

Jule Puz

Stars: 5

Always great service thank you

Dec 21, 2023

Vyto Grigaliunas

Stars: 5

Dec 20, 2023

Matt Waid

Stars: 5

Great as always!

Dec 19, 2023

Michael Stroup

Stars: 5

It’s quiet and I like the neighborhood. Everyone has been very nice when I talk to the staff. Pretty good with maintenance requests

Dec 14, 2023

Kim Weeks

Stars: 4

It was a very good and safe place to live. Office and maintenance staff were very responsive, and there were few problems. The rent increase this year made it difficult to stay, however, so we ended our lease after a year.

Dec 14, 2023

Atul Aggarwal

Stars: 5

One of the best places to rent an apartment in Naperville. The services are par excellence. Lonie: their service team member is the best of the best. Felicia (Assistant Manager) is very calm and composed, she belives in solving problems of the residents with a smile. Our overall experience has been memorable. We wish each and everyone there A very Happy Holiday Season.

Dec 14, 2023

Enrique Jimenez

Stars: 5

Dec 12, 2023

James Faris

Stars: 5

I’ve been living here for a little over two years. No issues. Response property management team. Prompt maintenance requested fulfillment.

Dec 12, 2023

Latonya Boyette

Stars: 5

I first came to Grand Reserve with my 2 sons , seeking to eventually downsize to a 1 bedroom. I have lived here for a year & I have already downsized to a 1 bedroom & I that I ABSOLUTELY LOVEEEEEEE . The staff is AMAZING . The maintenance crew fast , courteous & extremely professional. The management AWESOME !!!! FELICIA , The Assistant manager I couldn't speak enough about her generous warm heart. I love her spunk & her style professionalism. Then there is Tula , forgive me if I spelled her name incorrectly, this young lady is a joy for a smile, just as professional & a lovely attitude . The entire office staff just wonderful . There attitudes professionalism , at an all time high. Now , my place beautiful so nice clean bright high tech appliances . I am soooo very happy !!!! Come one come all The Grand Reserve of Naperville . LOL I am sure once I get a Rental increase , I won't like any staff....SERIOUSLY THOUGH even my neighbors are nice , it's quiet the kids are kids nice to see them playing with chalk riding bikes , just being a kid & it's a pretty safe area. I love it !!!!!

Dec 11, 2023

Miranda

Stars: 5

I love living here! I got my first apartment here in 2019 and I’ve lived in 3 different layouts (The two bedroom raised ranch is my favorite, I believe it’s the B3! Highly recommend if they’re available) I even moved away for a year and wound up coming back because I missed it. The amenities are great, the ladies in the office and the maintenance team are always so nice, very helpful and their response time with issues or questions is always very prompt. The location is also very ideal! So close to downtown, the post office is right across from the clubhouse, you have the supermarket right across the street, the police department is also super close and you’re down the street from Edward’s Hospital. The only “issue” I have is with the other people that live here who don’t know how to pick up after their dogs or keep them on a leash. I’m constantly stepping in random dog poop around the property when I take my pup out which isn’t super amazing. I wish there was an easy solution but alas, there will never be a shortage of lazy dog owners.

Dec 11, 2023

Jessica Barnowski

Stars: 5

Love Grand Reserve! Apartments are cozy and feel like home. There’s also great paths for walking the dog. Staff is very friendly as well!

Dec 11, 2023

Pranish Reddy

Stars: 5

Dec 06, 2023

Linda Menka

Stars: 5

Dec 04, 2023

Rebecca mendillo

Stars: 5

Dec 04, 2023

Rebecca Mendillo

Stars: 5

Very easy move in process. Super nice staff. Just wishing the movers we hired were as quick and diligent as grand reserve haha

Nov 30, 2023

Jessica Svitak

Stars: 5

Nov 28, 2023

Brigette Ramey

Stars: 5

The place is beautiful inside and out and very clean. Tula is so patient and very professional. She’s a 5 star for sure!! I know I’m goin to love it here. I love it already!!

Nov 26, 2023

peg herlocher

Stars: 5

Quick response time and as always, great service from Lonnie and Juan!!

Nov 24, 2023

peg herlocher

Stars: 5

Quick response time and as always, great service from Lonnie!

Nov 24, 2023

peg herlocher

Stars: 5

Quick response time and as always, great service from Jacob!

Nov 24, 2023

yasmin avila

Stars: 5

The people are super sweet and are amazing at customer service

Nov 20, 2023

Getsemani Castillo

Stars: 5

It's a wonderful community! Everyone there was super friendly and the staff was very helpful.

Nov 20, 2023

Kaitlyn Gleba

Stars: 5

Nov 20, 2023

Mas C

Stars: 5

Everyone in the leasing office was super helpful when I got my apartment. Very pleasant experience.

Nov 20, 2023

Saul Rodriguez

Stars: 5

The leasing office is always so wonderful whenever I call. Quick, kind and helpful. One particular person I remember speaking with was Toola. Thank you.

Nov 19, 2023

Gloria Plasari

Stars: 5

Nov 19, 2023

Abigail Hart

Stars: 5

Nov 19, 2023

Jesse

Stars: 5

Anytime I had issues the staff has always contacted me promptly. The maintenance team does a great job

Nov 19, 2023

Anonymous

Stars: 5

Felicia is the nicest and coolest person. She really cares and goes out of her way for you. Julie, Lisa, and Tula are all great and make you feel welcome. The property looks amazing, and Lonnie & Isreal are awesome at fixing things and making sure you feel safe in your home. I'm grateful for all of them and happy to live here.

Nov 19, 2023

Juan

Stars: 5

Nov 19, 2023

Kyle Nelson

Stars: 5

Nov 19, 2023

Cindy Menka

Stars: 5

Nov 19, 2023

LISA GRANT

Stars: 5

Responsive and caring maintenance staff

Nov 03, 2023

LISA GRANT

Stars: 5

Responsive and quick !

Nov 03, 2023

Chelsea Brinson

Stars: 5

Maintenance is wonderful and so fast.

Nov 01, 2023

NelliRose Farella

Stars: 5

Update 2.2024 I have very kind neighbors, but the noise is unfortunately a daily issue since carpet is not used/mandatory in the upstairs units. I have learned most complexes comply with the 80/20 rule in order to lessen noise issues. This has become a greater issue and may result in having to move out which the fee will be inevitable even though I do not wish to. I share this to simply be aware. I rarely hear any other neighbors and was drawn to this complex due to the peacefulness. ——— Felicia is the kindest and coolest soul. She truly cares and goes above and beyond for you in every way. Every person I have been in contact with has made sure I was a top priority. Julie, Lisa, and Tula are all lovely, professional, kind, and make you feel so welcomed and valued. The property is beautiful and so well kept. Lonnie & Isreal are professional, kind, and complete gentlemen when fixing anything you need. You can tell they must be fathers because they make sure you feel safe and are safe in your home. I am very grateful for each of them and to be living here.

Sep 30, 2023

NelliRose Farella

Stars: 5

Felicia is the kindest and coolest soul. She truly cares and goes above and beyond for you in every way. Every person I have been in contact with has made sure I was a top priority. Julie, Lisa, and Tula are all lovely, professional, kind, and make you feel so welcomed and valued. The property is beautiful and so well kept. Lonnie & Isreal are professional, kind, and complete gentlemen when fixing anything you need. You can tell they must be fathers because they make sure you feel safe and are safe in your home. I am very grateful for each of them and to be living here.

Sep 30, 2023

Zach McDonald

Stars: 5

Great community with super friendly staff. I loved every minute of it. Garage is huge along with the townhomes.

Oct 29, 2022

Cindy Petersen

Stars: 5

This place is amazing! I love the apartment and the facilities. Maintenance all over any issue (we only had two in a year and a half). Clean grounds! Always emptying the dog receptacles. Beautiful updated apartment. Townhouse is only 1300 sq ft but very open and so much light!! Britany and Allison are wonderful people to work with. HIGHLY recommend!

Oct 21, 2022

Bobby Jenkins

Stars: 5

Oct 17, 2022

LaRisha Dixon

Stars: 5

First , I LOVE IT HERE! Me and my boyfriend feel at home & not to mention Felicia helped us and makes us feel like family. The community is wonderful, the amenities are wonderful, my home is beautiful, and most importantly I feel safe. I really hope we get to meet more of our Grand Reserve Neighbors! 10/10!

Sep 24, 2022

joel arzu

Stars: 5

I have nothing but great things to say about my experience going through the leasing process with Felicia. She was quick to get things moving along, and patient when I had questions. Pictures don't do justice to how beautiful the space is. I'm new to the community (and Naperville), but, I already feel at home. 😊

Sep 16, 2022

Allison Gambla

Stars: 5

Felicia and Allison in the leasing office are so patient and kind. They listen to your concerns and do their best to accommodate future and current residents. Quick to answer, there to help!

Sep 15, 2022

derick bulawah

Stars: 5

I just wanted to appreciate Felicia for looking out for me and getting my lease a done deal faster than i expected. I felt at home with the rapidity and this is very important to anyone looking for a home. Thank you for being awesome and am looking forward to enjoy my stay.

Aug 25, 2022

Beloved And Favored

Stars: 4

The staff here is exceptional and always mindful of the resident and even the pets. The Grand Reserve is a beautiful place. To be able to live here to start a family or just for a single person is a nice start. To keep going up on the rent is a deterrent and kin of discouraging and the you have to find something a little more economical and reasonable. Then to have to move is the unfortunate part because you have a budget set and the rent goes up again. Overall this is a wonderful place to start. - From a verified resident on ApartmentRatings

Jul 19, 2022

Sam Murakami

Stars: 5

Favorite place to live. Office and maintenence were always super kind, only issue is that it's expensive. But the trade off is the really nice area and community

Jul 05, 2022

Joel Greo

Stars: 5

Jun 06, 2022

Summer Nelson

Stars: 5

I lived here for over a year and absolutely loved it. I would still be living at Grand Reserve if I did not relocate to a different city. The staff is responsive and maintenance request are addressed very quickly if not the same day - impressive!

Mar 29, 2022

Cindy Petersen

Stars: 5

We moved here in September! We love it here so much! They are beautiful apartments. And the staff is amazing.

Feb 14, 2022

Alex East

Stars: 5

Nov 20, 2021

Ankit Tyagi

Stars: 5

I lived here for more than a year and to summarize this place is "Awesome". Staff is very professional and friendly. Property is very nicely maintained. Our special Thanks to Brittany who always listened and resolved all of our issues/queries very patiently and to our satisfaction. Maintenance team is very good and prompt. I recommend this place as one of the best rentals in Naperville area.

Sep 28, 2021

Malissa Lichtenwalter

Stars: 5

One, two, and three bedroom apartment homes that are pet friendly, assigned parking, plenty of visitor parking, and with great amenities, superior service and wonderful floor plans combine cor a relaxing and worry free life at Grand Reserve of Naperville. - From a verified resident on ApartmentRatings

Jul 28, 2021

Andrew Zenovas

Stars: 5

Dec 02, 2020

Colin Mickow

Stars: 5

Lived here for about 5 years and I really enjoyed it. It is in a good location, right by the post office, Jewel across the street, and not far from downtown. Maintenance was always quick. The gym is great, there is pool table in the “club house”, and the pool area is nice with big grills. The employees were always friendly and the grounds were very well maintained.

Aug 24, 2020

Ashley Ullyot

Stars: 5

Mar 16, 2020

Kyle Keck

Stars: 5

I have been living here for the past two years with my beautiful wife and dog! We have been very pleased with everything. Leasing and maintenance staff are top notch and very quick to respond. Pool area is very nice, the people that live here are so kind and we’ve made some great friends. Would definitely recommend living here!

Jan 19, 2020

Kyle Keck

Stars: 5

I have been living here for the past two years with my beautiful wife and dog! We have been very pleased with everything. Leasing and maintenance staff are top notch and very quick to respond. Pool area is very nice, the people that live here are so kind and we’ve made some great friends. Would definitely recommend living here!

Jan 19, 2020

Colton Czack

Stars: 5

Without question, the best place to rent in Naperville. Centrally located near downtown Naperville and Merta train stops, there is always something to do on the weekends. The ENTIRE staff is best in class. They truly work to make sure all requests are handled quick and conveniently. Best of all, you are always welcomed with a smile when you walk into the clubhouse. The grounds are well taken care of and family friendly. Trash is taken daily, and driveways/streets are plowed promptly after snow. The pool area is well furnished and attracts a great group of people and The units themselves are great. I have never once hear my neighbors. The appliances are all updated and the floor plans work out very well.

Jan 11, 2020

Hannah Smith

Stars: 5

I love it here! So happy I was able to find a safe and friendly environment for my daughter and I.

Jan 10, 2020

Alexandra Keck

Stars: 5

I have lived here for two years and have been MORE than happy. Great facilities and amazing staff. The maintenance people are so kind. Everyone is a pleasure to work with. I’ve never had any issues and would highly recommend living here!!!

Jan 10, 2020

Alexandra Keck

Stars: 5

I have lived here for two years and have been MORE than happy. Great facilities and amazing staff. The maintenance people are so kind. Everyone is a pleasure to work with. I’ve never had any issues and would highly recommend living here!!!

Jan 10, 2020

Angela Martin

Stars: 5

I'm coming up on my 2-year anniversary at Grand Reserve and I'm still just as happy as the day I moved in, maybe even a little happier. I've come to know the entire staff here and would consider them more friends than employees of the place I live at. Whenever I have had any type of maintenance issues or concerns of any matter the team is quick to resolve them and ensure my complete happiness. I lost my dog of 11 years last January and the team was kind enough to send me a really nice handwritten card, that meant everything! Besides having a beautiful property and units, Grand Reserve has multiple events throughout the year for us residencene like Wine down wednesdays and multiple others! I'm happy I chose Grand Reserve in Naperville as my home!

Jan 09, 2020

ronald witkowski

Stars: 5

i lived at grand reserve for nearly eight months when our townhone caught fire.anybody who gives a negative review is crazy.to tell the truth i miss this place even after moving back to a new home.the staff is great and everybody that works there.they made me feel like it was home.wish i was back.i still vist at least one or two times a week.honesty ron witkowski

Dec 31, 2019

Hannah McKinney

Stars: 5

My husband and I have resided here for the past year and a half while we were looking for a house after moving from the city; it was nothing but wonderful and we are sad to leave. Brittany spent an hour with me reviewing the unit layouts and viewing the units, never making me feel rushed, and was so helpful to us. The pool was nice and the walking paths for our dog and daughter to ride her bike were especially nice.

Oct 01, 2019

Sarah Sargent

Stars: 4

We lived at Grand Reserve from March 2015 - June 2019: Allison, Brittany, and Staff were always very friendly and accommodating. Work orders were completed in a timely manner and like others have said: Yes, often the same day (shoutout to Lonnie). Apartment: We liked the B4 unit a lot, but the kitchen proved to be too cramped over time. The layout was unique to other places we toured: First-floor Garage. Second Floor: Living / Dining Room, Kitchen (Laundry), Bedroom, Bathroom. Third Floor: Master Bedroom & Bathroom. It was usually pretty quiet because the only unit above you was above the second-floor bedroom, that was the only time I would hear someone was if they were stomping around. We had a really pretty view of trees off of Oswego, and I honestly miss that view. Pros: Recently Renovated, Weekday Garbage Pickup, Location is close to Downtown Naperville and the Train Station (including Route 59 Station), Gym. Walking distance to groceries and restaurants. Nice property, it’s great for dogs! Cons: I hated having the washer/dryer in the kitchen, I wish that closet would have been a pantry, but I know that’s out of their control. The pool area always seemed overcrowded, I only went a handful of times over the years. Residents that wouldn’t do their part and pick up after themselves. Overall, I would 100% recommend Grand Reserve!

Jul 26, 2019

Jeff Gargul

Stars: 5

I honestly love it here. I moved in 10 months ago and just renewed for another year. The complex is very clean. The office is tremendous and always very kind. Maintenance requests are addressed very quickly, most of the time the same day. The appliances are new and the quality of everything is great. Rent is a little high but you get what you pay for and I have yet to be disappointed by this place.

Jun 11, 2019

Alex Celci

Stars: 5

Nice place to live!!!! 5 star

Apr 03, 2019

Seymor BUTTS

Stars: 5

I recently took the time to view a couple of Apartments they had available. I believe it was Natasha that gave me the tour. Natasha was amazing at answering all my questions and even providing information before I had to ask question. The units themselves were very beautiful, updated and very well laid out. The price is a little bit higher but for all that they offer in a 204 School District they seem pretty perfect. The only thing that I had taken note of that I didn't like was that the apartment seemed to be circulated by three very tall cell phone towers. I noticed the towers while driving up before the building themselves.

Feb 28, 2019

Victoria Cosme

Stars: 5

Natasha at Grand Reserve helped out my fiance and I so much when trying to schedule a tour, and was beyond kind when I kept having to cancel. Although we did not go with Grand Reserve, I would highly recommend at the minimum scheduling a tour and checking this place out!

Feb 26, 2019